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  • Testimonials

    “2 months of working with Heather and my business is really turning around. The biggest benefits I've seen are direction and clarity. Heather is a good sounding board and a very knowledgeable advisor. With her help I know exactly where the business is heading (and it's getting there fast!). My profit margin has increased by 20% in a stroke. The whole process is proving invaluable. I highly recommend Heather's coaching services to any professional business.” Sonja Jefferson, Valuable Content
    “Heather is undoubtedly the authority on business networking. Many thanks for an excellent webinar on building a personal brand!” Nigel Harris, Burton Sweet Chartered Accountants
    “Since working with Heather I have seen my business move in the direction that I want it to go in, indeed she has helped me to define and refine that direction – she inspires me to keep pushing on and developing the business and the relationships that benefit me, my business and my network. I am aiming to have a long and mutually rewarding relationship with Heather.” Jen McCartney, Just Simply Accounting
    "Heather has worked with my firm for a number of months. She is an insightful, methodical and inspiring coach with a rare ability to draw out and magnify talent where it exists. Very focussed on delivering practical and measurable results, I would warmly recommend her to any professional services firm wanting to up its game." Chris Sherliker, Silverman Sherliker LLP
    “Heather is the top social media expert for professional services in the UK. If you're considering any form of social media for accountancy, law or similar contact her.” Mike Fieldhouse, Reality House
    "Heather is supremely knowledgeable on her subject, and she is helping BNI with introducing an effective social media strategy into our business. BNI sets up groups of professionals - and in those groups contain many people providing social media training. BNI could have used any of those members, but we chose to use Heather because her knowledge and credibility within the sector far outstrips her competitors - and I would strongly recommend Heather to anyone looking for real results from their Social Media strategy" Charlie Lawson, BNI UK National Director
    Have just had the pleasure of working with Heather again where she helped coach a senior level team on pitch strategy for a multi-million pound contract opportunity. As always, Heather added real value by challenging, coaching and directing the team to achieve an excellent performance. No hesitation in recommending Heather to others. Robert Smith, Business Development Manager Bevan Brittan LLP
    Just a quick note to thank you for the blog workshop you ran for myself and my colleagues. I thought it went brilliantly and certainly hit the objective I had of filling them with confidence and motivation to go away and blog. Everyone really enjoyed it and feedback has been great. The sceptics amongst our group are now bestowing the virtues of blogging and are raring to go - so that shows the power of what we achieved! Thanks again for an excellent workshop. Sam Davies, Marketing Manager Haines Watt
  • Heather Townsend

    Heather helps professionals and firms become the Go-To-Expert. Unusually for someone with an Engineering Degree, she accidentally became a writer and used her knowledge on social media to write the current best-selling and award-winning book on networking, 'The Financial Times Guide To Business Networking.' (75 five star reviews on Amazon).

    She is a widely published writer, international speaker, Executive Coach and a referral marketing expert.

  • Jon Baker

    Jon BakerJon Baker is a Business Coach, Sales Trainer and Experienced Public Speaker. Jon specialises in working with partners and owners from the smaller professional practices.

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